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    Step 4. How to install the CTOUCH Pro?

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    Willem Jan van der Meer
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    What is needed before you can start the installation?

    1. Microsoft O365 Room account with password (On-premise configurations are NOT supported)

    2. Consent executed by the Tenant IT administrator

    3. All ports, protocols and URL's as described here, should be allowed on the network

    4. Internet connection so the latest software packages can be downloaded and installed

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    The Pro is part of the BRIX modular platform. Part of the Pro and as such delivered in different packages:

    • Leddura/Riva Touch screen (65, 75 or 86”)
    • OPS PC module based on Windows 10 Enterprise
    • CTOUCH Screen Cast Module
    • CTOUCH Pro License Key Card

    There are a few steps to take before you can start the software installation/configuration:

    1. Unpack the screen and mount it
    2. Unpack the OPS and insert it into the screen (remove the metal cover covering the OPS slide in area first)
    3. Unpack the Screen Cast Module and insert into the screen (remove the metal cover covering the slide in area first)

    mceclip0.png

    Note: the Screen Cast Module is only used in combination with Barco ClickShare CSE-200 as alternative for wireless screen sharing via Voila. If Barco ClickShare is not part of the installation, you are free to leave this module out.

    1. Connect the LAN cable to the bottom LAN connector of the screen to supply internet to the screen
    2. Connect the power to the screen and power it on
    3. Follow the screen wizard and select country, language etc
    4. If not already on the right source, make sure to switch to the source where the OPS is visible (below picture will be visible):

    BRIX_OPS_Desktop.png8. Start the “Get Started” application via the shortcut on the desktop. 

    9. Enter the license key as stated on the License key card and press “Submit”.

    mceclip3.png

    01._BRIX_landing.png10. A new screen will open with a unique 5 digit code (below code is just an example). 

    02._Gov2_code.png

    11. Take your laptop and use the url https://install.ctouch.eu and fill in the code (or you can do it via you smartphone by scanning the QR code) and select [NEXT]

    For_Teams_Go_Installation_1.png

    12. Your laptop or smartphone will go to the next page:For_Teams_Go_Installation_2.png

    13. And the CTOUCH touchscreen will show below screen:

    03._Gov2_inProgress.png

    13. Go through the registration steps on your personal device (laptop or smartphone):

    For_Teams_Go_Installation_3.png

    For_Teams_Go_Installation_4.png

    For_Teams_Go_Installation_5.png

    For_Teams_Go_Installation_6.png

    14. When your personal device shows above picture, your touchscreen will show this screen:

    04._Gov2_done.png

    15. At that moment the application can be downloaded: 

    blobid0.jpg

    16. Select [Download]

    Note: the latest version of the application will be downloaded and will start installing automatically.

    17. Login with the O365 Credentials from the room. mceclip1.png

    18. Tick [Don't show this again] and select [Yes]:

    mceclip2.png

    19. O365 Room account and license are associated (and account cannot be changed anymore when confirmed). Press [Confirm account] to finalize the installation and start the configuration page.

    In case the "Licence key" is not filled in please enter the license key as stated on the License key card again. Once done press the "Add licence" button to proceed.

    mceclip0.png

    mceclip6.png

    20. Start your configuration:

    Features__Overview_No_Apps_.png

     

    Windows display settings:

    For the best user experience, follow below table for the Windows display settings. For the screen models, the aa reflects the screen size and can be, depending of the model, 55, 65, 75 or 86 inch: 

    Screen model CLM-aaUHD CLM-aaUHD CL2X-aaX01 CR-aaX02 CC-aaX03
    Screen name Leddura 2Meet Leddura 2Meet Leddura MX Riva Canvas
    Windows hardware device NUC OPS OPS (7th Gen or newer) OPS (8th Gen or newer) OPS (8th Gen or newer)
    Recommended Windows Display Scale 125% 250% 250% 250% 250%
    Maximum supported resolution 1920x1080 3860x2140 3860x2140 3860x2140 3860x2140
    Maximum supported refresh rate 30Hz 30Hz 30Hz 60Hz 60Hz

    Note: Windows hardware devices as mentioned in above table are either build in the CTOUCH screen (NUC) or CTOUCH OPS devices running Windows 10.

     

    mceclip6.png

     

    Example home screen with upcoming meetings:

     mceclip7.png

     

    Important:

    Configuration and maintenance of the underlying OS (Windows 10 Enterprise) should be discussed and configured in close cooperation with the IT responsible person at the end-user where CTOUCH is not part in that configuration.

    This can be done in several ways like integration in Active Directory, InTune, leave it up to Windows (make sure you configure an appropriate Windows updates time frame). By default we disabled the administrator account, created a CTOUCH account with disabled UAC and also disabled the swipe gestures within Windows (to prevent end-users leaving the application).

    Regarding security, when enabling the gestures again, you can even open up Windows on the OPS and allow other applications to be installed and started. Please be aware that the CTOUCH application does not control any other application in terms of wiping data after a meeting or at any other security level. So please adapt the Windows/network settings to the level of security matching the requirements of the end-user.